In-government innovation


Step 1 Select a dimension of ex/inclusion Open

Selected: Multidimensional

Exclusion and inequality operate along social, civic, political, cultural and economic axes. These dimensions form a self-reinforcing circle. They serve, in essence, as triggers and/or transmission channels. Deprivation in one of them often results in precariousness and marginalization in the rest.


For example, the circle could be set in motion by exclusion from education, including life-long learning, and result in unemployment and overall underperformance in the economic dimension. This factor could, in return, feed into further social service deprivation in terms of health care and/or social protection, reduced participation in political and civic life, and hampered involvement in cultural affairs. 


Such multi-dimensionality and progressivity make inclusion a critical lens for policy design and delivery. They translate into four inclusive policy markers.

Step 2 Select an Inclusive Policy Marker Open

Selected: Public sector innovation

Exclusion and inequalities are wicked policy problems – i.e., they are complex and resistant to clear, tested and agreed solutions. A higher degree of policy innovation is required in the quest for new and more effective responses. Three key points are to be considered in this regard.

Step 3 Select a Policy Design Consideration

Selected: In-government innovation

To generate new solutions, space for experimentation is to be foreseen in inclusive policy making and service delivery. Innovation should be allowed for and stimulated at all levels – national and sub-national. This entails a shift in traditional planning and in-government practice towards a more open “trying, testing and improving” approach to interventions. Such processes should also increasingly bank on the self-organization and co-innovation capacity of policy communities, including public, private and third sectors.


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