Introduction
Associate Professor of Practice
Coordinator Research Area Social Policy and Service Management
CERGAS, SDA Bocconi School of Management
Government, Health and Non profit Division, Bocconi University Milan
Expert
Elisabetta Notarnicola is Associate Professor of Practice in Government, Health and Not for
Profit at SDA Bocconi School of management.At SDA Bocconi she is involved in many
executive education initiatives dealing with health and social care sectors, and more
specifically: service design, network management, integrated care. She coordinates many
projects for both private and public institutions, as for example Keyproviders Network, a
benchmarking network including the biggest italian providers of Long Term Care. She teaches
accounting and financial management in selected courses at master MIMS, MIMHEP and
EMMAS. At CERGAS she is coordinator of the research area Social Policy and Service
Management and of the Observatory on Long Term Care. Her research interests revolve
mainly around social care policies and more specifically around policy planning and policymaking, network management and coordination between social and health care sectors. In the
last years, she has been focusing on Long Term Care policies from a national and international
comparative perspective and on Social innovation, including the adoption of collaborative and
sharing economy in the care sector. A second research area she is involved in, is accounting and accountability in the public sector with a focus on financial performance measurement in
health and social care sector and use of accounting and performance information in policymaking processes. She is involved in many research projects assessing the impact of national
accounting reforms on Local Health Authorities. She authored articles for both international
journals, such as BMC Health Services Research and Social Policy & Administration, and
national ones, such as Mecosan, and OASI Report, edited by CERGAS SDA Bocconi. She
authored a book about Long Term Care Policies in Europe (Egea, 2014). She is member of
IRSPM and EGPA. She’s a chartered public accountant and auditor.
Fields of expertise: Social change / social transformations, Social innovation / public sector innovation / policy innovation, Social policy