Tailored Policy Design and Service Delivery

Public E-team



What is tailored policy design?
Tailored interventions are based on the notion that policies tackling inequality should take into consideration the needs and preferences of their intended beneficiaries.  They are distinct from targeted services because they are not exclusive to certain groups.  Rather, they aim to fit existing services to the specific needs of a group to increase access and uptake. 

Example: Tailored Interventions for the Māori Population in New Zealand
By decentralizing service delivery to Māori organizations, encouraging Māori participation in service governance, and incorporating Māori culture and language into both design and delivery, policy has made progress in terms of inclusive development.  This success has been particularly notable in the fields of education and health.  Māori leadership and ownership of schools, starting with kōhanga reo, is a catalyst for parents’ interest in lifelong learning (Ringold 2005). Similarly, encouraging results were registered in the health sector, where greater involvement of Māori in the formulation of policies and delivery of service has increased awareness of critical health risks and uptake of available provisions.

In this e-team, members are encouraged to discuss the following questions:
-Are tailored policies feasible solutions to increase access and uptake?
-What are concrete examples of tailored policies and interventions that you are aware of?

The objective of this e-team is to collect your knowledge to develop a think piece on tailoring interventions for inclusive policy design and delivery.  This will lay the groundwork for a further exchange of ideas on this subject in the future.


Ringold, D. (2005). Accounting for diversity: Policy design and Māori development in Aotearoa New Zealand. http://www.fulbright.org.nz/publications/2005-ringold/

UNESCO (2015). UNESCO Analytical Framework for Inclusive Policy Design


Geographical area: Latin America and the Caribbean, South-East Asia, Southern Africa, Western Africa, Other
Theme(s) of intervention: Inclusive social development / inclusive societies / social inclusion, Policy design and delivery, Social policy
Created: 10 Oct 2018
Latest update: 10 Oct 2018


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