Internet Universality Indicators consultations organized in Amman


25 October 2017

Amman, 24 October 2017 – Today UNESCO held two consultation sessions on the Internet Universality Indicators at Jordan Media Institute in Amman.

The consultation sessions were attended by over 20 Internet experts including government representatives, private sector representatives, data protection advocates, privacy experts, academia and members of civil society and educational institutions. UNESCO Director for Freedom of Expression and Media Development Director Guy Berger presented the Organisation’s new project “Defining Internet Universality Indicators”. The initiative aims to develop indicators for governments and other stakeholders to measure Internet development at the national level and promote the norms and values based on the ROAM principles (which encourage the Internet governance to be based on human Rights, Openness, Accessibility, and Multi-stakeholder participation).

Each consultation session focused on two of the four principles, the first session included government and private sector representatives and focused on the Openness, and Accessibility Indicators. The second session included members of academia, civil society and the media and focused on the Rights-Based and Multi-Stakeholder Participation Indicators.

“The Internet is more and more part of daily life, with huge potential for the sustainable development of our societies,” said Mr. Berger. “This is why UNESCO is developing a research tool to map different dimensions, so that stakeholders in a given country can see the big picture and be empowered to make evidence-based decisions about how best to use and govern the Internet.”


The event today in Amman was a unique opportunity for Jordanian experts to contribute to defining the authoritative global research tool for voluntarily assessing Internet development within countries. It was the first Internet Universality Indicators consultation session in the Arab world.

Speaking about defining the Accessibility indicator, Dr. Baha’ Khasawnah, Director General of National Information Technology Center, noted that bridging the digital divide, improving digital literacy, and empowerment of women and youth are key issues in internet accessibility in Jordan. “Assessing digital literacy could be measured by assessing the number of people that have been trained, measuring the amount of bandwidth in schools, resources that have been accessed, number of downloads, uploads and how many new subscribers are joining. As for the digital divide, measuring the success is difficult. In our experience, we have measured the numbers we have trained and how many people have returned for training,” he added.

“In addition to the four indicators, it may be interesting to add an indicator related to ethics on the internet, as well as to consider the rights of refugees and the rights of people with disabilities,” said Dr. Abdullah Ababneh, Head of the National Centre for Human Resources Development.

For the Openness indicators, the issues discussed include open standards, open source, open access, open data, and open markets. “We are very interested in using the indicators that are developed as part of this project, because it is a gap and it would be very useful to know and apply them,” added Dr. Khasawneh.

The consultations were organized with the contribution of the EU funded and UNESCO implemented “Support to Media in Jordan” project as part of continued efforts to support an enabling environment for freedom of expression. The indicators project draws on UNESCO’s experience with the Media Development Indicators (MDIs) which were adopted as part of the Organisation’s International Programme for the Development of Communication (IPDC) in 2008. The Support to Media in Jordan carried out Jordan’s first comprehensive MDI study in 2015.

The indicators resulting from this project will not address every aspect of the Internet, but will focus on the four R-O-A-M principles and cross-cutting issues including the impact of the internet on gender issues and on children and young people. They will help governments and other stakeholders assess their Internet environments against those principles. They will include both quantitative and qualitative indicators, enabling a comprehensive view to be taken of progress in countries with different experiences and different characteristics. Special attention will be paid in their development to the gender dimension and the impact of the Internet on children and young people.

In addition to the ongoing on-site Multistakeholder consultation sessions, UNESCO is now also offering the possibility for interested actors, including Member States, to participate in the consultation online at

This event fed into UNESCO’s phase 1 consultation to elaborate and draft the first version of Internet Universality indicators by November 2017. The final indicators will be presented in 2018 and will be submitted to the UNESCO Member States of the International Programme for the Development of Communication (IPDC) for endorsement.