In 2009, the National Quality Forum endorsed a framework for measuring and reporting the delivery of culturally competent care and a set of 45 preferred practices for cultural competency. An expert panel was later convened to provide expertise and strategic direction for measurement of the National Quality Forum-endorsed preferred practices. This report presents the recommendations and findings of that panel, which evaluated the cultural competency practices and focuses on broad issues related to the development of the survey measure measurement gaps, and strategies for implementing the practices.
A series of articles, lesson plans and videos on how to teach whilst celebrating and nurturing cultural diversirty and the students' individual cultural heritage.
This toolkit is a guide for providers wishing to establish or enhance the mental health services they provide through collaboration. Eight population‐specific toolkits, entitled Establishing collaborative initiatives between
mental health and primary care services, are designed to be used in conjunction with the
general toolkit. They offer tips on adapting the general toolkit for Aboriginal Peoples, children and adolescents, ethnocultural populations, rural and isolated populations,
seniors, individuals with serious mental illness, individuals with substance use disorders
and urban marginalized populations.
This presentation explores strategies for understanding clients' and communities' cultural and linguistic needs, and how to adapt mental health services to fit those needs. It discusses the National CLAS Standards as a framework for improving the quality of mental health services.
Today's classroom is more diverse than ever before. We've compiled tips from veteran teachers, advice from ESL specialists, books and stories from around the world, and lesson plans that encourage students to share their cultures with the rest of the class.
Cultural competency is now a core requirement for mental health professionals working with culturally diverse patient groups. Cultural competency training may improve the quality of mental health care for ethnic groups. A systematic review that included evaluated models of professional education or service delivery.
A guide about starting dialogue and conversations about race in the class room.
A guide and a series of slides to advise physicians on how to provide medical which is culturally aware.
This document provides a background on the origins of cultural competency and cultural safety, highlighting two international experiences as examples. The guide explains the need for culturally competent and safe care, identifies the stakeholders in this process, and outlines ways we can evaluate health care programs and policies to ensure that they are culturally safe. We also look at culturally safe environments in education. Finally, we examine how culturally safe environments in health care and education are applied to First Nations, Inuit and Métis.
Getting the Word Out is a guide to effective outreach for health organizations. In particular, this guide is intended for patient support organizations that would like to make their information, referral, support and advocacy services more accessible to people from a variety of cultural communities.