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Internet Governance Glossary


3.6 eCommerce / Electronic commerce

The production, distribution, marketing, sale, or delivery of goods and services by electronic means considered as information society services that cover any service normally provided for remuneration, at a distance, by means of electronic equipment for the processing (including digital compression) and storage of data, and at the individual request of a recipient of a service.


eCommerce is developing rapidly and takes different forms, above all: business-to-consumer (B2C), business-to-business (B2B), business-to-government (B2G), consumer-to-consumer (C2C).