Designing digital solutions for the next billion
By conducting case studies on a diverse range of promising digital services for agriculture, health, the environment, government and displaced populations, the UNESCO-Pearson Initiative for Literacy has been examining how inclusive digital solutions can help people with low skills and low literacy use technology in a way that supports skills development and, ultimately, improves livelihoods.
This workshop organized as part of Mobile Learning Week will be of interest to practitioners and researchers wanting to develop more inclusive digital solutions and generate new ways of thinking about the challenge of closing the global literacy gap and reducing the digital divide, especially for low-literate and low-skilled users. The participants will contribute with their input to helping shape the final guidelines for inclusive digital solutions.
In an increasingly online world, people need digital skills to work and live productively. Those without the required skills and literacy now face a double exclusion, not only from the real world but also from the digital one. There is a need to both develop the necessary skills and literacy amongst this group, as well as create inclusive digital solutions that are suitable for the skills levels they have today.
The interactive workshop will
• provide an overview of the guidelines as a work in progress, as well as key findings from the case studies.
• allow participants to provide feedback one the key areas (designing with the users, content, the digital solution and implementing environment) and provide suggestions for inclusion in the guidelines, including resources.
• brainstorm how to increase the reach and uptake of the guidelines.
The participants will learn about the skills needs of low-literate and low-skilled users, how digital solutions can meet those needs and increase inclusion, especially for women and girls, and what participants need to do to increase reduce the inequalities and gender divides.